Cookie Policy
Last updated: January 2025
Routri Tourism Services ("we," "our," or "us") uses cookies and similar technologies on our website routri.com. This policy explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly:
- routri_session: Maintains your session while browsing (expires when browser closes)
- cookie-consent: Remembers your cookie preferences (expires after 1 year)
- sb-access-token: Supabase authentication token (expires after 1 hour)
- sb-refresh-token: Supabase session refresh (expires after 30 days)
Analytics Cookies (Optional)
Help us understand how visitors interact with our website:
- _ga, _gid: Google Analytics for visitor statistics
- _gat: Google Analytics throttling
Functional Cookies (Optional)
Remember your preferences and settings:
- routri_preferences: Language, currency, and display preferences (expires after 1 year)
- routri_favorites: Saved tours and wishlist items (expires after 2 years)
- routri_recent_searches: Recent search history for better recommendations (expires after 30 days)
Marketing Cookies (Optional)
Used for advertising and remarketing:
- _fbp, _fbc: Facebook/Meta advertising and conversion tracking (expires after 90 days)
- fr: Facebook advertising delivery and measurement (expires after 90 days)
- _gcl_au: Google Ads conversion tracking (expires after 90 days)
- IDE: Google DoubleClick advertising (expires after 1 year)
Third-Party Cookies
We use services from trusted third parties that may set their own cookies:
- Google Analytics (Google LLC): Website performance analysis and visitor statistics
- Google Tag Manager (Google LLC): Tag and code management for analytics
- PayPal (PayPal Holdings Inc.): Secure payment processing and fraud prevention
- Facebook/Meta (Meta Platforms Inc.): Social media integration, advertising, and remarketing
- Google Ads (Google LLC): Advertising delivery and conversion tracking
- Vercel Analytics (Vercel Inc.): Website performance monitoring
- Supabase (Supabase Inc.): Database and authentication services
Managing Your Cookie Preferences
You can control cookies in several ways:
- Cookie Banner: Use our cookie consent banner when you first visit
- Browser Settings: Configure your browser to block or delete cookies
- Opt-out Links: Use third-party opt-out tools for advertising cookies
Cookie Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (typically 1-2 years)
- Analytics cookies: Usually expire after 2 years
- Marketing cookies: Typically expire after 30-90 days
Impact of Disabling Cookies
If you disable cookies, some features may not work properly:
- You may need to re-enter information repeatedly
- Personalized content and recommendations may not be available
- Some website functionality may be limited
- We cannot remember your preferences
Updates to This Policy
We may update this cookie policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes.
Contact Us
If you have questions about our use of cookies, contact us at:
- Email: privacy@routri.com
- Support: support@routri.com
- Phone: +20 65 344 0123
- Address: Routri Tourism Services, Marina Boulevard, Hurghada, Red Sea Governorate 84511, Egypt
- Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (Egypt Time)
